Author: Jennifer Clemente

Feed: Journey to AI Blog; Author: Jennifer Clemente; Data: It’s becoming richer, cheaper, and increasingly open in the post-pandemic world of broad digitalization. And for financial services organizations, this windfall is opening pathways to improve business performance with end-to-end intelligent automation and hyper-personalized services to satisfy customers’ expectations. As data gets cheaper, trust grows in value For banks, insurance companies and other financial institutions on a quest for reinvention, the pressure to play catch up, or leapfrog means fast-tracking AI deployments while balancing governance, risk and compliance needs. According to a January 2020 Forrester Consulting study commissioned by IBM, Overcome Obstacles ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; The COVID-19 pandemic has revealed both our collective fragility and resilience – and for many organizations, it was also an impetus to charge ahead with their AI plans. According to IDC, worldwide spending on AI technology is expected to more than double over the next four years  [1]. As AI secures top billing on the world’s technology stage, CIOs and CDOs leading the charge are finally, finally, getting their chance to connect the right data to the right people at the right time, infusing AI throughout the business. But as organizations look ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; Financial institutions worldwide are feeling the scrutiny from both customers and regulators alike. Perceptions of an institution’s governance practices, including its commitment to ethics, fairness, explainability and transparency of decisions, are critical to its standing. No wonder those poised to gain a competitive advantage today want to ensure their AI is fair, trustworthy, and explainable. A member of the S&P 500 Index, Regions Financial Corporation is one of the United States’ largest full-service providers of consumer and commercial banking, wealth management and mortgage products and services. This Birmingham, Alabama-based organization has extended its culture of doing the right thing to both its customer relationships and its approach to AI. In a recent IBM Data and AI Keynote, Trustworthy AI: Forging the future of ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; Data science can quickly turn data into insights and those insights can lead to decisions. And sometimes, the results are unwittingly spoiled by bias and drift, causing mistrust. This problem undoubtedly hampers AI adoption and can negatively impact people’s lives and a company’s reputation.   Take hiring decisions.  Tools or recruiting systems that screen candidates have long demanded attention; as research has demonstrated, they can reflect historical discrimination based on the datasets.   Sensitive features such as gender, ethnicity, and age, even if not included in AI, could have influenced the training of the data, the ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; Data: It’s becoming richer, cheaper and increasingly open in the post-pandemic world of broad digitalization. And for financial services organizations, this windfall is opening pathways to improving business performance with end-to-end intelligent automation and radical differentiation with hyper-personalized services. Those on the fast-track to compete with new cloud-native contenders are set to deploy AI models to accelerate their adaptation amidst post-pandemic client expectations. Register here for the May 27 Data and AI Forum focused on financial services to learn how to adopt and infuse AI responsibly to build on trusted governance and ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; The COVID-19 pandemic revealed both our collective fragility and resilience – and for many organizations, it was also an impetus to charge full steam ahead with their AI plans — with worldwide spending on AI technology is expected to more than double over the next four years, according to IDC [1]. As AI secures top billing on the world’s technology stage, CIOs and CDOs leading the charge are finally, finally, getting their chance to forage deeper into their organization’s data and unfurl its previously untapped potential for the good of the customer, the constituent, and the community. But as organizations tread into unknown territory, AI can be likened to a tree of knowledge that requires extremely careful ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; Businesses are facing significant disruptions. As they emerge from COVID-19, they’re seeing a shift to digital, changing consumer behaviors and ways of working. But how do leading companies go beyond resiliency in the face of all this change? According to recent estimates, eight out of ten companies believe their experience with COVID-19 underscored digital immaturity, and 96% plan to speed reinvention within approximately five years. Smarter businesses are infusing the intelligence of AI and the agility of hybrid cloud to more predictively operate and engage the world. AI for business is essential ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; IBM has been named a Leader in the Gartner February 2021 Magic Quadrant for Cloud AI developer services. Recently, IBM is also recognized as a Leader in two other recently published Gartner Magic Quadrant reports : August 2020 Magic Quadrant for Data Integration Tools and March 2021 Magic Quadrant for Data Science and Machine Learning Platforms. In its latest Magic Quadrant, Gartner defines ‘cloud AI developer services’ as “cloud-hosted or containerized services/models that allow development teams and business users to leverage artificial intelligence (AI) models via APIs, software development kits (SDKs), or ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; What defines those organizations leading their peers in cloud and AI adoption — and how have their steadfast journeys contributed toward ROI and digital transformation?  That was the focus of Oxford Economics and IBM’s research, which surveyed 6,000 senior IT executives world-wide from May through August 2020. The report entitled “Driving digital transformation – Exploring the impact of a unified data and AI strategy,” can be accessed here. The survey called out 13.5%, 809 respondents, as “Cloud and AI Unifiers” for meeting specific criteria for leading cloud and AI adoption: They must ... Read More