Author: Jennifer Clemente

Feed: Journey to AI Blog; Author: Jennifer Clemente; As AI technology pushes past limits in new real-world applications, regulators, investors, and the public are pushing back, asking what kind of relationship we ultimately want with AI and how to guarantee its responsible use. In response, organizations and institutions are embedding AI ethics into existing business guidelines. But a new report from IBM suggests there’s still a lot of work to do. Alarmingly, only 40% of surveyed consumers say they trust companies to be responsible and ethical in their use of new technologies such as AI. Their doubts may be warranted, ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; Today, industry leaders remain laser-focused on expanding their digital advantage to increase agility, innovation and resiliency, all while setting their sights on developing future revenue streams. Artificial intelligence (AI) is an essential instrument for reshaping businesses both now and in the future, with three in four organizations deploying or ramping up their AI efforts, according to Morning Consult’s April 2021 research. Amidst this era of digital reinvention, IBM lays claim to an impressive streak of AI market leadership. In the latest IDC market share report, IBM was ranked #1 in AI Life-Cycle ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; Today, industry leaders remain laser-focused on expanding their digital advantage to increase agility, innovation and resiliency, all while setting their sights on developing future revenue streams. Artificial intelligence (AI) is an essential instrument for reshaping businesses both now and in the future, with three in four organizations deploying or ramping up their AI efforts, according to Morning Consult’s April 2021 research. Amidst this era of digital reinvention, IBM lays claim to an impressive streak of AI market leadership. In the latest IDC market share report, IBM was ranked #1 in AI Life-Cycle ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; Data: It’s becoming richer, cheaper, and increasingly open in the post-pandemic world of broad digitalization. And for financial services organizations, this windfall is opening pathways to improve business performance with end-to-end intelligent automation and hyper-personalized services to satisfy customers’ expectations. As data gets cheaper, trust grows in value For banks, insurance companies and other financial institutions on a quest for reinvention, the pressure to play catch up, or leapfrog means fast-tracking AI deployments while balancing governance, risk and compliance needs. According to a January 2020 Forrester Consulting study commissioned by IBM, Overcome Obstacles ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; The COVID-19 pandemic has revealed both our collective fragility and resilience – and for many organizations, it was also an impetus to charge ahead with their AI plans. According to IDC, worldwide spending on AI technology is expected to more than double over the next four years  [1]. As AI secures top billing on the world’s technology stage, CIOs and CDOs leading the charge are finally, finally, getting their chance to connect the right data to the right people at the right time, infusing AI throughout the business. But as organizations look ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; Financial institutions worldwide are feeling the scrutiny from both customers and regulators alike. Perceptions of an institution’s governance practices, including its commitment to ethics, fairness, explainability and transparency of decisions, are critical to its standing. No wonder those poised to gain a competitive advantage today want to ensure their AI is fair, trustworthy, and explainable. A member of the S&P 500 Index, Regions Financial Corporation is one of the United States’ largest full-service providers of consumer and commercial banking, wealth management and mortgage products and services. This Birmingham, Alabama-based organization has extended its culture of doing the right thing to both its customer relationships and its approach to AI. In a recent IBM Data and AI Keynote, Trustworthy AI: Forging the future of ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; Data science can quickly turn data into insights and those insights can lead to decisions. And sometimes, the results are unwittingly spoiled by bias and drift, causing mistrust. This problem undoubtedly hampers AI adoption and can negatively impact people’s lives and a company’s reputation.   Take hiring decisions.  Tools or recruiting systems that screen candidates have long demanded attention; as research has demonstrated, they can reflect historical discrimination based on the datasets.   Sensitive features such as gender, ethnicity, and age, even if not included in AI, could have influenced the training of the data, the ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; Data: It’s becoming richer, cheaper and increasingly open in the post-pandemic world of broad digitalization. And for financial services organizations, this windfall is opening pathways to improving business performance with end-to-end intelligent automation and radical differentiation with hyper-personalized services. Those on the fast-track to compete with new cloud-native contenders are set to deploy AI models to accelerate their adaptation amidst post-pandemic client expectations. Register here for the May 27 Data and AI Forum focused on financial services to learn how to adopt and infuse AI responsibly to build on trusted governance and ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; The COVID-19 pandemic revealed both our collective fragility and resilience – and for many organizations, it was also an impetus to charge full steam ahead with their AI plans — with worldwide spending on AI technology is expected to more than double over the next four years, according to IDC [1]. As AI secures top billing on the world’s technology stage, CIOs and CDOs leading the charge are finally, finally, getting their chance to forage deeper into their organization’s data and unfurl its previously untapped potential for the good of the customer, the constituent, and the community. But as organizations tread into unknown territory, AI can be likened to a tree of knowledge that requires extremely careful ... Read More

Feed: Journey to AI Blog; Author: Jennifer Clemente; Businesses are facing significant disruptions. As they emerge from COVID-19, they’re seeing a shift to digital, changing consumer behaviors and ways of working. But how do leading companies go beyond resiliency in the face of all this change? According to recent estimates, eight out of ten companies believe their experience with COVID-19 underscored digital immaturity, and 96% plan to speed reinvention within approximately five years. Smarter businesses are infusing the intelligence of AI and the agility of hybrid cloud to more predictively operate and engage the world. AI for business is essential ... Read More