Tag: task

Feed: Recent Announcements. Amazon Connect now allows customers to subscribe to a near real-time stream of contact (voice calls, chat, and task) events (e.g., call is queued) in your Amazon Connect contact center in the Canada (Central) region. These events include when a voice call, chat, or task is initiated, queued to be assigned to an agent, connected to an agent, transferred to another agent or queue, and disconnected. Contact events can be used to create analytics dashboards to monitor and track contact activity, integrate into workforce management (WFM) solutions to better understand contact center performance, or to integrate applications ... Read More

Feed: Recent Announcements. AWS Database Migration Service (AWS DMS) expands functionality by adding support for migrating multiple databases in one task using MongoDB and Amazon DocumentDB (with MongoDB compatibility) as a source. Using AWS DMS, you can now group multiple databases of a MongoDB cluster and migrate them using one DMS task to any AWS DMS supported targets including Amazon DocumentDB (with MongoDB compatibility) with minimal downtime ... Read More

Feed: AWS Public Sector Blog. Author: Ankur Taunk. It’s time consuming for public sector organizations to sort through packed voicemail inboxes, figure out how to respond, return calls, and take detailed records on each call. Consider a common issue for healthcare systems: How does a hospital employee report that they are sick, especially during a pandemic? A common approach for healthcare organizations is to set up a voicemail box for the sick employee to leave a message and for a team of nurses to review and return the employee’s call, but this approach quickly does not scale. Voicemail boxes get ... Read More

Feed: Recent Announcements. When you create an AWS DataSync task to transfer your data to and from AWS Storage, you can now specify include filters as well as exclude filters, providing you with even greater control over how your data is transferred. With this enhancement, you can now schedule tasks that utilize both exclude and include filters to transfer only a subset of files in your source location. Additionally, you can now queue multiple executions of a task when the filter settings differ between executions. DataSync filters enable you to specify which files, folders, or objects get transferred each time a ... Read More

Feed: Cloudwards. Author: Fergus O'Sullivan; When looking for the right project management software for you and your business, it can be easy to confuse task management vs project management and thus end up with the wrong program for your needs. The difference can be a bit subtle, so we’ve put together this comparison between these two concepts to help you prioritize your needs. Key Takeaways: Task management is usually about keeping track of a few tasks that probably stand alone, while project management is more about dealing with large collections of tasks that are all part of a greater whole ... Read More

Feed: AWS Compute Blog. Author: Eric Johnson. This post was written by Diggory Briercliffe, Senior IoT Architect. When implementing a task queue, you can use Amazon SQS standard or FIFO (First-In-First-Out) queue types. Both queue types give priority to tasks created earlier over tasks that are created later. However, there are use cases where you need a LIFO (Last-In-First-Out) queue. This post shows how to implement a serverless LIFO task queue. This uses AWS Lambda, Amazon DynamoDB, AWS Serverless Application Model (AWS SAM), and other AWS Serverless technologies. The LIFO task queue gives priority to newer queue tasks over earlier ... Read More

Feed: Recent Announcements. Amazon Connect now allows customers to subscribe to a near real-time stream of contact (voice calls, chat, and task) events (e.g., call is queued) in your Amazon Connect contact center. These events include when a voice call, chat, or task is initiated, queued to be assigned to an agent, connected to an agent, transferred to another agent or queue, and disconnected. Contact events can be used to create analytics dashboards to monitor and track contact activity, integrate into workforce management (WFM) solutions to better understand contact center performance, or to integrate applications that react to events (e.g., call ... Read More

Feed: Featured Blog Posts - Data Science Central. Author: Ionut Hidan. Over time, tools that act as fundamental advancements became more complex, especially for people who have no experience with writing code. This article will give you an in-depth introduction to task automation. How to automate repetitive tasks?  How can task automation benefit your business?  What are the task automation examples and best practices? Read on to get more insights and scale your business with robotic desktop automation.  What is automation? Desktop automation is a process that requires minimum human effort. Automating tasks allows you to reduce the amount of ... Read More

Feed: CIO. Author: . Ears still ringing from the Banking Royal Commission thumping, CBA-owned Bankwest has for the past few years been dealing with the demands of the new open banking regime and its mandate that all customers have more freedom in who they deal with and what products they can choose.For Australia’s banks, especially the ‘Big 4’, it’s been a slog.The process of dragging several decades’ worth of legacy and proprietary core systems into the third decade of the 21st century started many years ago, but open banking has created a greater sense of urgency as well as compliance risk, on top of broader ... Read More

Feed: Planet MySQL; Author: Marcelo Altmann; Chasing bugs can be a tedious task, and multi-threaded software doesn’t make it any easier. Threads will be scheduled at different times, instructions will not have deterministic results, and in order for one to reproduce a particular issue, it might require the exact same threads, doing the exact same work, at the exact same time. As you can imagine, this is not straightforward. Let’s say your database is crashing or even having a transient stall.  By the time you get to it, the crash has happened and you are stuck restoring service quickly and ... Read More