Category: Business Intelligence

Feed: SAS Blogs. Author: Massimiliano Cea. Process mining is the use of analytics to examine and improve processes. Effectively, businesses mine the event data logs from their standard company systems. This provides them with insights into what is really happening across both internal and customer-facing processes throughout the organisation. Business can then identify – and address – bottlenecks, delays and other problems that may affect the customer experience. Even better, managing processes tends to improve efficiency, and therefore reduce costs. It’s a real win-win. Many industries are using process mining, including manufacturing, banking and insurance. In telecommunications, a number of ... Read More

Feed: Microsoft Dynamics 365 Blog. Author: Jigisha Deb. According to the Customers | The Future of B-to-B Customer Experience reportby Walker Information Inc, by 2020, analysts predict that customer experience will outpace price and product as a key brand differentiator. Across the customer journey, now's the time to optimize the customer experience, from the first time a customer visits the website or campaign landing page to when they receive the product and contact you for helpwith the right tools in place to capture feedback across a variety of channels.Enter Microsoft Forms Pro. Forms Pro is a customer feedback solution that ... Read More

Feed: What's New. Author: Annie Worman. One of the marquee topics between Andy and Cole revolved around honing communication skills in addition to data analysis skills. We cannot be effective analysts unless we can communicate our findings to our stakeholders. Andy even has a series of blog posts around presenting data and the importance of crafting visualizations for your audience and adapting for different screen sizes. In the conversation, Cole references the Big Idea, coined by Nancy Duarte. Duarte defines the Big Idea as the key message you want to communicate. It should convey your unique perspective and communicate what’s ... Read More

Feed: SAS Blogs. Author: Rick Wicklin. This is a second article about analyzing longitudinal data, which features measurements that are repeatedly taken on subjects at several points in time. The previous article discusses a response-profile analysis, which uses an ANOVA method to determine differences between the means of an experimental group and a placebo group. The response-profile analysis has limitations, including the fact that longitudinal data are autocorrelated and so do not satisfy the independence assumption of ANOVA. Furthermore, the method does not enable you to model the response profile of individual subjects; it produces only a mean response-by-time profile ... Read More

Feed: SAS Blogs. Author: Gastbeitrag. Jede Gesellschaft und jedes Land hat seine Eigenarten. In Griechenland will man bar bezahlen, in Schweden ist das verpönt. Hier ist der Single die akzeptiert umworbene Einheit, dort ist es die Familie. Mancherorts ist YouTube der Kanal der Wahl, anderswo ist dieser gesperrt. Wie schafft man es mit seinem internationalen Unternehmen bei all diesen und noch so viel mehr Unterschieden, Menschen in verschiedenen Ländern und Kulturen zu erreichen? Es ist ein Spagat! Nachfolgend lesen Sie, wie Sie den Aufbau Ihrer zentralen CRM-Steuerung angehen können und welchen Herausforderungen Sie begegnen werden, gespickt mit Tipps aus der ... Read More

Feed: Microsoft Power BI Blog | Microsoft Power BI. Author: . The past couple of months have been nothing short of fantastic for the Power BI team. Even with the holiday season fast approaching, our engineers continued to work hard and deliver some of most anticipated features across Power BI service and mobile. In case you missed it, here’s a quick recap all the announcements we made in the months of October and November: Refresh your Power BI dataset using Power Automate We released a new Refresh a dataset action to the Power BI connector for Power Automate. You can now trigger refreshes for ... Read More

Feed: Teradata Blog. We created Teradata Vantage to address the challenges of some of the world’s largest and most data-rich companies. We want to empower these enterprises to take full advantage of the best data analytics with all the benefits of the cloud. In my last post, "Data Analytics in the Cloud: It's not Just Lift and Shift," we discussed the challenges these businesses face in designing a cloud architecture. In their rush to retool themselves into cloud-forward companies, enterprises often make the same mistakes and stumble over the same roadblocks that ultimately delay their transformation. In this post, we’ll ... Read More

Feed: What's New. Author: Britt Staniar, Tina Ngo. Selling is a team sport and to support success, there are many players contributing to making the process data-driven, seamless, and fast. Behind the scenes, sales operations and analytics teams focus on measuring pipeline status, forecasting, managing the sales tech stack, and enabling solutions like Sales Navigator. If there are blind spots in the data, this has a downstream effect to reps and their ability to be effective with the reporting they’re given. Currently, most sales ops teams upload tags to Sales Navigator, then download results and run manual processes through spreadsheets ... Read More

Feed: SAS Blogs. Author: Sophia Rowland. R first appeared in 1993 and has gained a steady and fiercely loyal fan base. But as data sets become both longer and wider, storage and processing speeds become an issue. Having spent weeks whipping an extremely wide and messy data set into shape using only R, I am so grateful for Viya and not having to go through that again. SAS Viya is a cloud-enabled, in-memory analytics engine which allows for rapid analytics insights. Viya utilizes the SAS Cloud Analytics Services (CAS) to perform various actions and tasks. Best of all, CAS is ... Read More

Feed: Domo Blog. Author: Paul Harapin. Hear “2020” and what comes to mind? The ability to see the world through a clear lens? The next year on the calendar? The start of a new decade? As someone who works in the insights business, I think of all three. I picture a significant point in time that will likely require sharp vision in order to navigate it successfully. If I had to pick the biggest business topic of the 2010s, it would have to be digital transformation. But as the sun sets on this decade, we’re faced with a common narrative: ... Read More