Category: CRM

Feed: Domo Blog. Author: Mark Johnston. Our third and final blog post from Gartner’s Supply Chain Executive Conference reflects on another major theme across many of the sessions: the power of collaboration. Colgate-Palmolive’s Ann Tracy opened her presentation with an important piece of context: Up to 70% of data gathered at manufacturing sites goes unused. That sounds negative, but the reality is that it’s a perfect analogy. In today’s digital landscape, you can’t use 100% of your data; it just isn’t viable, or necessary. Instead, it’s about using the analytics that you do have in a realistic manner. What is ... Read More

Feed: Domo Blog. Author: Christopher Meyers.  / 7 Retail Predictions for the 2019 Holiday Season As the holiday season begins to come into view—Black Friday is only a few months away, if you can believe it—I’ve been thinking about what trends and activities could impact the shopping experience later this year. Before Domo, I worked at Target for 13 years and in the retail industry for 16 years. Between what I learned over that period, and what I’ve taken away from events such as NRF Big Show, I’ve arrived at seven predictions for retail’s busiest time of year. Prediction #1 – ... Read More

Feed: Domo Blog. Author: CEO.com. For almost three decades, Traeger Grills was a company that relied primarily on word of mouth to survive. People would talk with their neighbors from yard to yard while grilling and that’s how knowledge of the product spread. But when Jeremy Andrus became the CEO in 2014, things started to change. Since then, Traeger has gone from a small, local business to a global one, and has increased its annual sales almost six-fold. “Traeger is a 30-year-old brand, which is amazing, because most of the world has not heard of us yet,” Andrus said. “I ... Read More

Feed: Domo Blog. Author: CEO.com. The United States is, by any measure, a retail wonderland. If you were to gather all 3.8 million U.S. stores1 under one roof—a true Mall of America—the square footage would cover 40% of Rhode Island.2 That translates into six times more retail space per person than exists in Europe or Japan.Retail’s huge impact on the U.S. economy can be seen in employment numbers, with two-thirds of states ranking retail as their largest occupation. Walmart alone employs 1% of the U.S. workforce.3 But even so, retailers constantly need to adapt to meet the demands of hyper-connected consumers. It’s ... Read More

Feed: Domo Blog. Author: Mark Johnston. Our second takeaway from Gartner’s Supply Chain Executive Conference was the importance of creating a digital ecosystem within the organization so as to be able to make more intelligent business decisions. A digital ecosystem is what the analysts consider to be the internal supply chain, external partners, customers, suppliers and competitor metrics, integrated with the help of big data, cloud technology and advanced analytics. In the conference’s opening keynote, Gartner analysts Michael Burkett and James Lisica held up BMW as an example of a company that uses data to empower more effective leadership and ... Read More

Feed: Domo Blog. Author: Josh James.  / What ‘Data Never Sleeps 7.0’ Says—and Doesn’t Say The latest edition of ‘Data Never Sleeps,’ our annual study on the volume, velocity and variety of data generated and distributed over the internet, came out earlier this month—and nothing about it surprised me. As the infographic BELOW attests, a crazy amount of data is created, shared and consumed every single second. From a business perspective though, volume means nothing. What’s important is being able to identify what data is of real value. It could be 50%. It could be as little as 1%. But if it’s ... Read More

Feed: Domo Blog. Author: Mark Johnston. In an environment where customer expectations are evolving, traditional markets are being redefined and daily tasks are being transformed, business leaders must focus on aligning physical supply chain capabilities with innovative digital strategies. That was the Gartner view from the opening keynote of the Gartner Supply Chain Executive Conference in Barcelona last month. But with the proliferation of channels creating vast data lakes, optimizing a supply chain to meet the demands of digital takes time and effort. So, where to start? Three key trends shone through in the form of real-world case studies. French ... Read More

Feed: Domo Blog. Author: Ben Schein. What comes to mind when you think of data? Is it cold, hard numbers, telling an emotionless truth? What I find interesting is that our pursuit of this emotionless data is often driven by an actual emotion: curiosity. We’re interested in what the data says, the insights it holds, and how we can draw those insights out to inform decisions—or justify our efforts in a more tangible and provable manner. Data curiosity is the secret ingredient for a successful data-driven organization. It’s a dynamic part of data culture. It encourages people to persistently and instinctively ... Read More

Feed: Domo Blog. Author: Scott Resch. Around here, when we use the term “beast mode,” it’s usually in reference to a popular feature in the Domo platform that makes it simpler for users to interpret their data. But on June 21, a few colleagues and I found ourselves using it while watching Matthew Perkins compete in the Special Olympics Utah 2019 Summer Games at Mountain View High School just south of Domo headquarters. In the final lap of the 3,000-meter run, the 16-year-old cross-country enthusiast shifted from cruise control to maximum overdrive and won the event by a landslide. Immediately ... Read More

Feed: Domo Blog. Author: Scott Resch. Catherine Wong knows what it means to be successful. Since graduating from BYU and playing a significant role in building one of Utah’s most high-profile SaaS companies—Omniture—she has spent the better part of the past six years helping to create another one. Catherine doesn’t like to talk about her accomplishments. But on June 6, at a luncheon celebrating Utah Business magazine’s ‘CXO of the Year’ winners, Domo’s humble Chief Product Officer and EVP of Engineering did just that. For a few minutes, at least. During her acceptance speech, Catherine said she wouldn’t be where ... Read More