Category: CRM

Feed: Microsoft Dynamics 365 Blog. Author: James Phillips. Today marks the official start of the 2020 release wave 1, kicking off the deployment of new applications and hundreds of new capabilities and updates across Microsoft Dynamics 365 and Microsoft Power Platform.This release lands at an unprecedented time for business and society. We are providing support and resources for organizations on the frontlines of the COVID-19 outbreak and prioritizing the seamless business continuity for our Dynamics 365 and Power Platform customers. Our customer commitment includes allowances for uptake of the 2020 release wave 1, as well as the timely release of ... Read More

Feed: Domo Blog. Author: Josh James. Last week I had the distinct privilege of “Zooming” with Todd Jensen. Todd is the VP of Sales at Harmons, a long-standing, upscale supermarket chain here in Utah that we at Domo have been working with for several years now. On this particular call, I wanted to get Todd’s take on how Harmons was using Domo to manage the impact the coronavirus situation was having on its business. I got so much more. Over the course of our fast-moving, 20-minute conversation, Todd provided a steady stream of ways in which Harmons used Domo and ... Read More

Feed: Domo Blog. Author: Scott Resch. At 7:11 a.m. MT on Wednesday, March 18, John Mellor was driving west on I-80 and nearing Salt Lake City when his phone started to blow up. When Domo’s chief strategy officer got a chance to pull over and check the messages, they were all about one thing: The 5.7-magnitude earthquake that rocked central Utah just before sunrise. Mellor didn’t feel the ground shake as he was heading down Parleys Canyon. But the timing was fitting. Because over the course of the previous month, he had certainly become familiar with seismic shifts. It all ... Read More

Feed: Microsoft Dynamics 365 Blog. Author: Paramita Chatterjee. With the April 2020 release of Microsoft Dynamics 365 Sales, administrators will find a simplified configuration experience that makes it easier to discover and manage system settings to meet their organization's unique needs. This simplified experience is available only for Unified Interface customers.The new App Settings area in the out-of-box Sales Hub application improves discoverability and helps administrators quickly and easily configure the sales application from a single place. In addition, if your organization creates custom model-driven apps that are tailored to your business needs, the new unified settings experience can be ... Read More

Feed: Microsoft Dynamics 365 Blog. Author: Rama Krishnamoorthy. Microsoft Dynamics 365 business applications are uniquely able to help organizations digitally transform by unifying data and intelligence from employees, customers, operations, and devices into one source, creating many opportunities to use digital feedback loops to adapt and improve.To that end, we're announcing dual-write, a new capability that enables data to become available natively on Common Data Service across Finance and Operations apps, and model-driven apps in Dynamics 365.The dual-write solution package covers master data scenarios for customers, products, and vendors, and for end-to-end process flows like prospect to cash, and for ... Read More

Feed: Microsoft Dynamics 365 Blog. Author: Alysa Taylor. Over the past weeks, Microsoft has mobilized global teams to support communities and organizations affected by the COVID-19 crisis. The Microsoft Dynamics 365 and Microsoft Power Platform teams are working closely with organizations on the front lines of the crisisincluding governments, healthcare providers, nonprofits, and schools and universities. We are also focusing efforts to ensure your business has the digital capabilities to maintain business continuity and stability, to the best ability possible, while keeping employees safe and healthy.And we are hearing from organizations across industries and around the world that have an ... Read More

Feed: Microsoft Dynamics 365 Blog. Author: Vanessa Fournier. If you work in an IT department, chances are you've seen or heard of Microsoft Dynamics 365. It's a set of modular and connected software as a service (SaaS) applications and services that are designed to integrate with your existing data, business logic, and processes to help transform and unify your customer relationship management (CRM) and enterprise resource planning (ERP) business functions.As more and more organizations deploy Dynamics 365 and look to customize or tailor capabilities to specific requirements, in many cases you'll already have the in-house expertise needed to perform these ... Read More

Feed: Domo Blog. Author: Mark Johnston. The start of a new decade presents a fresh incentive for CMOs to reform and innovate their marketing processes. Why? As General Electric’s CIO, Sue Siegel, said in a keynote address in 2018: “The pace of change will never be as slow as it is today.” In marketing especially, the pace of change has become unrelenting. Today’s marketing leaders have a never-ending stream of decisions to make, along with short- to long-term initiatives that they must continuously optimize and change. The volume of data required to make these decisions adds increasing levels of complexity. In ... Read More

Feed: Domo Blog. Author: Scott Resch. In an era when TV watchers have more options than ever, programmers that can tap into viewer sentiment have a distinct advantage. That’s a realization that Doug Kramon came to a while ago, when it became clear to ESPN’s senior director of fan support and customer care that live game attendance was on the decline and more people were choosing to take in the action from the comfort of their couches. “The viewing experience from home has evolved into a ‘virtually there’ experience,” Kramon said during the digital breakout session he co-hosted with RXA ... Read More

Feed: Microsoft Dynamics 365 Blog. Author: James Phillips. As organizations respond to the ongoing, unprecedented situation and grapple with disruptions across their workforce due to the evolving global health crisis, we want to share the steps we’re taking to help ensure our customers' business continuity with Microsoft Dynamics 365 and Microsoft Power Platform.Our priority is the seamless delivery of Business Applications services for our customers. This begins with the global response plan for our Azure cloud, designed to help ensure the continuous, reliable operation of our cloud services. We are building from that, ensuring that our Dynamics 365 and Microsoft ... Read More