Category: CRM

Feed: Domo Blog. Author: Scott Resch. When it comes to software security and privacy concerns, Niall Browne and Ryan Taylor are two of the most plugged-in professionals you will find. Niall is the Chief Information Security Officer at Domo. Ryan is the company’s Chief Privacy & Data Protection Officer. As the adoption of digital technologies becomes more widespread, and talk of more regulatory oversight in the U.S. grows louder, I got their thoughts on a number of issues surrounding this increasingly important topic for all businesses, but especially large global organizations. Q: What are the greatest data management challenges facing ... Read More

Feed: Domo Blog. Author: Pam Marion. Slightly more than a month has passed since I joined Domo as its chief customer success officer, and I have to say: I love my job. Every day, I get to talk with customers and hear about their business goals, what they are trying to achieve, and what has kept them from success. Then I get to help them get there. And boy are they getting there. I’ve been in the tech industry for more than 25 years and I have never seen transformation like what I’m seeing with Domo customers. The following testimonials ... Read More

Feed: Domo Blog. Author: Paul Harapin. For most businesses, digital transformation is proving much harder than expected. In 2018, only 16% of companies felt their digital transformation strategies could be called successful – much, much less than the 30% average in previous years. The struggle to translate technology into better results and happier customers is all too real for many companies – but it shouldn’t be. We’ve just wrapped up the Domo Reimagine event, a series of events across APAC that we hosted to provide businesses with a fresh, and more productive, approach to digital transformation. It’s been an incredibly ... Read More

Feed: Domo Blog. Author: CEO.com. An interview with Victor Dominello, New South Wales Minister of Finance, Services, and Property. A conversation between Paul Harapin, SVP and GM of Domo APAC and Japan, and the Hon. Victor Dominello, the New South Wales Minister for Finance, Services, and Property, on taking a data-driven approach to government. Paul Harapin: Thanks for joining us at CEO.com to talk about leadership in government and digital transformation. Could you tell us about your journey and portfolios that you’ve had since you joined the government in 2008? Hon. Dominello: I’ve had a lot of portfolios over the years ... Read More

Feed: Domo Blog. Author: Jason Leach. Last month I traveled to San Diego with several other Domo solution consultants for the annual Gartner Catalyst Conference, a four-day event for tech professionals interested in learning more about the trends and topics at the forefront of IT. While I liked—and got a lot out of—some of the keynote speeches and breakout sessions, I most enjoyed manning the Domo booth. That’s because the booth is where we get to interact with customers and prospects and discover what they think about our product and how it compares to what else is in the marketplace ... Read More

Feed: Domo Blog. Author: Scott Resch. In October, Niall Browne will celebrate his third anniversary as Domo’s Chief Information Security Officer (CISO), a job that has become increasingly important as companies wonder who they can trust with their data in an era in which we regularly hear of cyberattacks.Recently, I caught up with Niall to discuss his thoughts on a number of topics, including the origins of his interest in cybersecurity and how he personally uses Domo. To learn exactly how Domo tackles security and trust, check back for part two of the interview next month. In the meantime, read ... Read More

Feed: Domo Blog. Author: Mark Johnston. Our third and final blog post from Gartner’s Supply Chain Executive Conference reflects on another major theme across many of the sessions: the power of collaboration. Colgate-Palmolive’s Ann Tracy opened her presentation with an important piece of context: Up to 70% of data gathered at manufacturing sites goes unused. That sounds negative, but the reality is that it’s a perfect analogy. In today’s digital landscape, you can’t use 100% of your data; it just isn’t viable, or necessary. Instead, it’s about using the analytics that you do have in a realistic manner. What is ... Read More

Feed: Domo Blog. Author: Christopher Meyers.  / 7 Retail Predictions for the 2019 Holiday Season As the holiday season begins to come into view—Black Friday is only a few months away, if you can believe it—I’ve been thinking about what trends and activities could impact the shopping experience later this year. Before Domo, I worked at Target for 13 years and in the retail industry for 16 years. Between what I learned over that period, and what I’ve taken away from events such as NRF Big Show, I’ve arrived at seven predictions for retail’s busiest time of year. Prediction #1 – ... Read More

Feed: Domo Blog. Author: CEO.com. For almost three decades, Traeger Grills was a company that relied primarily on word of mouth to survive. People would talk with their neighbors from yard to yard while grilling and that’s how knowledge of the product spread. But when Jeremy Andrus became the CEO in 2014, things started to change. Since then, Traeger has gone from a small, local business to a global one, and has increased its annual sales almost six-fold. “Traeger is a 30-year-old brand, which is amazing, because most of the world has not heard of us yet,” Andrus said. “I ... Read More

Feed: Domo Blog. Author: CEO.com. The United States is, by any measure, a retail wonderland. If you were to gather all 3.8 million U.S. stores1 under one roof—a true Mall of America—the square footage would cover 40% of Rhode Island.2 That translates into six times more retail space per person than exists in Europe or Japan.Retail’s huge impact on the U.S. economy can be seen in employment numbers, with two-thirds of states ranking retail as their largest occupation. Walmart alone employs 1% of the U.S. workforce.3 But even so, retailers constantly need to adapt to meet the demands of hyper-connected consumers. It’s ... Read More