Category: Oracle

Feed: All Oracle Press Releases. To highlight the innovative strategies organizations are implementing to modernize their supply chain, Oracle today announced the winners of the Oracle SCM Excellence Awards. The awards recognize Oracle Supply Chain Management (SCM) Cloud customers who have successfully transformed their organization’s supply chain strategy and adopted industry best practices. The 2019 winners include ATCO Group, GE Power, Mondelez International and The AMES Companies. “Shifting customer expectations continue to dramatically increase scrutiny placed on the modern supply chain,” said Jon Chorley, chief sustainability officer and group vice president of supply chain management, Oracle. “This year’s winners demonstrate ... Read More

Feed: All Oracle Press Releases. To celebrate organizations and finance leaders using technology to transform their business, Oracle today announced the winners of the Oracle Change Agents of Finance Awards. The awards honor Oracle Enterprise Resource Planning (ERP) Cloud and Oracle Enterprise Performance Management (EPM) Cloud customers who have implemented innovative cloud solutions to achieve tangible business results and drive growth across their organization. The 2019 winners include: Argo Group, Diversey, GE, Michael Baker International, MedStar Health, Royal Bank of Scotland, TTI, Inc. and Western Digital. “The Change Agents of Finance Awards recognize leaders who are reinventing finance through the ... Read More

Feed: All Oracle Press Releases. To celebrate standout HR professionals who are using technology to transform their business, Oracle today announced the winners of the Oracle HCM Cloud Rubies Award. The awards honor Oracle Human Capital Management (HCM) Cloud customers who advocate for innovation, prioritize investment in employees, and have a vision to see the potential of tomorrow’s human resources possibilities, today. The 2019 winners include: UnitedHealth Group, Hilton Worldwide, Hilton Grand Vacations, Mars Petcare, Grupo Bimbo, AfrAsia Bank, Cobham Advanced Electronic Solutions, and Gruppo Mondadori. “Much of today’s workforce is digitally-native and expects a personalized, seamless HR and employee ... Read More

Feed: All Oracle Press Releases. To celebrate the creators of truly great experiences across the entire customer journey, Oracle today announced the winners of the Markie Awards. The awards showcase Oracle Customer Experience (CX) Cloud customers who have delivered standout customer experiences across marketing, sales, service and commerce. This year’s winners include Bonnier News, Samsung Business, Things Remembered, Movember Foundation and the City of Albuquerque, New Mexico. “The Markie Awards have celebrated the art and science of digital marketing for more than a decade and to reflect the changing way customers interact with brands, we have expanded their scope to ... Read More

Feed: All Oracle Press Releases. Maui and Sons is one of the best-known surf and skateboard apparel brands in the world, selling in more than 100 countries. When executives at the brand’s regional arm, Maui and Sons Chile, ran into obstacles scaling operations in Latin America, they rethought their technology approach. Bringing in Oracle Retail, Maui and Sons Chile established a foundation for future growth by streamlining inventory, adding new sales channels, and more effectively serving the needs of its customers. The Chilean-based company runs a complex supply chain that must allow for evolving product design and more than 100 ... Read More

Feed: All Oracle Press Releases. Contact Info About MGM Resorts International MGM Resorts International (NYSE: MGM) is an S&P 500® global entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 29 unique hotel and destination gaming offerings including some of the most recognizable resort brands in the industry. Expanding throughout the U.S. and around the world, the company ... Read More

Feed: All Oracle Press Releases. Change is accelerating. Expectations are skyrocketing. Nothing is predictable. The clock is ticking. The one truly finite resource is slipping through our fingers. But what if Father Time was on our side? What if we had the time to stop and think about what’s truly possible? What if we had the time to make every single customer interaction really matter? And what if we could give time back to our prospects and customers? I ask because CX is a race against time. It’s no longer about cutting cost or revenue acceleration; instead it’s about the ... Read More

Feed: All Oracle Press Releases. These days everyone is trying really hard to deliver amazing customer experiences. However, there’s a truth that is difficult to reconcile: Expectations will continue to shift faster than most organizations are able to evolve or adapt. That sets up the very real potential for falling farther and farther behind. Now for one more truth: Consumers are in the driver’s seat. They are the true innovators. They will dictate what they want, when they want it, and how they want it, and will not interact with you based on any kind of formulaic customer journey. And ... Read More

Feed: All Oracle Press Releases. Most service organizations have been there: A disgruntled buyer contacts customer service to file an issue and requests a technician. The customer service team, with little insight into the real-time location of field technicians, “guestimates” an arrival time. The technician shows up at a different time and realizes the parts needed for the fix aren’t on-hand. The result: Frustration for all involved, and a negative customer experience that puts future business opportunities at risk. This situation is all too common and will only increase as more companies offer products as a subscription or a service ... Read More

Feed: All Oracle Press Releases. Oracle’s new Advanced Customer Success Services concierge program, announced today, was designed to give Oracle Cloud Applications customers the resources they need to achieve the best benefits of cloud computing as quickly as possible. Organizations adopting cloud applications need deep domain and business process expertise, as well as end-user insights, to align resources, drive user adoption and achieve the best business outcomes. To address this need, Oracle Advanced Customer Success Services uses proprietary methodology to target, track, and manage a company’s use of Oracle Cloud Applications. The services are built on native insights and industry ... Read More